Terms of service

Terms of Service – Shoreline Keepsakes

Last Updated: April 28 2026

1. Overview

This website is operated by Shoreline Keepsakes. Throughout the site, the terms “we,” “us,” and “our” refer to Shoreline Keepsakes. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, and merchants.

2. Handmade Product Disclaimer

All items sold by Shoreline Keepsakes are handmade using real, handpicked shells and natural materials.

Because of this:

  • Each piece is unique and may vary slightly in size, shape, or color
  • Natural imperfections are part of the design and not considered defects
  • Product photos are representative but not exact replicas

3. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or have permission from a parent/guardian.

You agree not to use our products for any unlawful or unauthorized purpose.

4. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per person or order

Payments are securely processed through Shopify and its payment providers.

5. Shipping Policy

Orders are processed within [2–5 business days] unless otherwise stated.

Please note:

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • We are not responsible for lost or stolen packages once marked as delivered

Customers are responsible for entering the correct shipping address.

6. Returns, Exchanges & Refunds

Due to the handmade and one-of-a-kind nature of our items:

All sales are final unless:

  • The item arrives damaged
  • The wrong item was sent

If there is an issue with your order, you must contact us within [3–5 days] of delivery with photos.

Approved refunds or replacements will be handled on a case-by-case basis.

7. Custom & Personalized Orders

Custom orders are:

  • Final sale
  • Non-refundable once production has begun

We will work closely with you to ensure satisfaction before completion.

8. Jewelry Care Disclaimer

Our jewelry is made with natural shells and delicate materials.

To preserve your piece:

  • Avoid water, perfumes, and chemicals
  • Store in a dry place
  • Handle with care

We are not responsible for damage caused by improper care.

9. Intellectual Property

All content on this website—including product designs, photos, branding, and descriptions—is the property of Shoreline Keepsakes and may not be copied or used without permission.

10. User Comments & Feedback

By submitting reviews, photos, or feedback, you grant us permission to use them for marketing or promotional purposes without compensation.

11. Prohibited Uses

You may not use our site:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe on intellectual property rights
  • To transmit viruses or malicious code

12. Disclaimer of Warranties

All products are provided “as is” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

Shoreline Keepsakes shall not be liable for any damages arising from:

  • Use or misuse of our products
  • Allergic reactions to materials
  • Shipping issues beyond our control

14. Indemnification

You agree to indemnify and hold harmless Shoreline Keepsakes from any claims related to your violation of these Terms.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.

16. Governing Law

These Terms shall be governed by the laws of the State of Florida, United States.

17. Contact Information

For questions or concerns, please contact:

Shoreline Keepsakes
Email: Shorelinekeepsakes@gmail.com
Location: Florida, United States